FAQs

Everything property owners and tenants need to know about working with TF Properties.

FREQUENTLY ASKED QUESTIONS

Answers to Common Questions

Everything property owners and tenants need to know about working with TF Properties. Can't find what you're looking for? Reach out to our team directly.

01

What services does TF Properties offer?

We provide full-service property management including tenant placement, rent collection, property marketing, maintenance coordination, inspections, financial reporting, and lease administration for residential and commercial properties across Ghana.

02

How much do you charge for property management?

Our management fees typically range from 8–12% of monthly rent collected, depending on property type, size, and scope of services. We also offer flat-rate leasing fees. Contact us for a tailored quote based on your portfolio.

03

How do you screen potential tenants?

Every applicant goes through a thorough vetting process including identity verification, employment and income confirmation, rental history checks, references, and affordability assessment to ensure we place reliable, long-term tenants in your property.

04

How quickly are maintenance requests handled?

Emergency issues such as water leaks or power failures are addressed within 24 hours. Routine maintenance requests are typically resolved within 3–5 business days through our network of vetted contractors and in-house technicians.

05

When and how will I receive my rental income?

Owners receive their rental proceeds via direct bank transfer between the 5th and 10th of each month, along with a detailed statement covering income, expenses, and any maintenance costs deducted during that period.

06

What happens if a tenant stops paying rent?

We follow a structured collection process including reminders, formal notices, and direct engagement. If unresolved, we coordinate legal recovery in line with Ghana's rent laws while keeping you fully informed every step of the way.

07

Do you manage properties outside of Accra?

Yes. While our head office is in Accra, we manage properties in Kumasi, Takoradi, Tema, and surrounding regions through trusted local partners and regular site visits from our team.

08

How do I get started with TF Properties?

Simply reach out through our contact form or call our office. We'll schedule a free consultation, assess your property, walk you through our service agreement, and have your property listed and managed within 7–14 days.